Legal

Terms of Service

Last updated: 11/17/2025

1. Agreement to Terms

By accessing or using Adeptus Energy's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Energy Services

Adeptus Energy provides comprehensive energy solutions for residential and commercial customers. We deliver competitive rates, flexible plans, and exceptional service to help you power your future.

3. Service Availability

Our services are subject to availability in your area. We reserve the right to refuse service or terminate accounts at our discretion, particularly in cases of fraud, abuse, or violation of these terms.

4. Pricing and Billing

Energy rates are subject to change based on market conditions and supplier agreements. You will be notified of any rate changes in advance. All bills must be paid by the due date to avoid service interruption.

5. Customer Responsibilities

Customers are responsible for providing accurate information, maintaining their account in good standing, and complying with all applicable laws and regulations regarding energy usage.

6. Limitation of Liability

Adeptus Energy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to power outages, equipment damage, or data loss.

7. Termination

Either party may terminate the service agreement with appropriate notice as specified in your service contract. Early termination fees may apply depending on your plan.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us at info@adeptusenergy.com.