Privacy Policy
Last updated: 11/17/2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, service address, and energy usage data. We also collect information about your energy bills when you upload them for analysis.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your energy service requests, send you technical notices and support messages, and communicate with you about products, services, and events.
3. Information Sharing
We may share your information with energy suppliers to facilitate service delivery, with service providers who perform services on our behalf, and when required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertising. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@adeptusenergy.com.